Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Saturday, May 19, 2007

More Top Tips

It's only been a week since my post on bar room etiquette, but I've experienced many more terrible pub errors in the last seven days and I feel compelled to share them with you. Here's what some of my customers have been up to and the consequences of their actions.
People still amaze me.

1: Don't pretend that you're going to buy the pub, wind everyone up and then piss in the sink in the gents. Ejected!

2: Don't go on a pub crawl, play drinking games and then wind your friend up so much that he punches you in the face. Ejected!

3: If I have expressed concerns over whether you should have any more to drink but reluctantly served you a Westons, do not look me square in the eye and say "can I have a f**king glass". Oh, you best believe he got Ejected!

I hadn't planned on carrying on the pub rants but there's just so much to tell, I suspect that this topic may come up again.

On a side note, I've also been gardening this week (remember, job not hobby), but I had a slightly different job to do compared to normal. A load of gravel had been delivered and I had to shovel it all out onto the driveway to resurface it. When I say "a load of gravel" I mean a lot. Six tons to be precise. Man, that was some hard work, it took hours. And to make it even more interesting I accidentally disturbed a nearby bee's nest and had to keep one eye on that too. Good times.

Sunday, February 25, 2007

Groundhog Dayshift

Every Tuesday I do the dayshift at the pub, and every Tuesday this slightly irritating guy comes in. We'll call him "pint of Fosters". So every Tuesday he comes in, sometimes with his buddy "pint of Coke", sometimes with "pint of Carlsberg", and every Tuesday I serve him his drinks. This has been going on for almost a year and about 6 months ago, after exchanging a few words, he asked me what my name was. I introduced myself, he offered his hand and introduced himself and explained that he liked to know who was serving him. "Fair enough" I thought and carried on bottling up the fridges.

Then, about a month later, after exchanging a few more words, he asked me my name again. I told him again and he introduced himself...again. At first I thought nothing of it, he'd obviously just forgotten, but after the fifth time it started to get annoying. He was asking me my name every other week, as though we had never even spoken before. "At least he's not doing it every week", I thought to myself. Then, of course, he started doing it every week.

He must have done it 15 or 20 times by now. I'm sure he's just trying to be polite, it's just not working out very well for him. To forget someone's name after being told it 20 times, well that just seems rude. Especially when I can tell when he's about to do it, and can predict exactly what he'll say.

Me: "that's £2.60 please."
Fosters: "there you go mate"
Me: (thinks: here it comes)
Fosters: "what's your name anyway pal?"
Me: "...I'm Matt"
Fosters: (extends hand) "My name's Fosters"
Me: (nodding) "Yeah.....I know"

A couple of weeks ago when I told him my name he thought I said Mark. I didn't bother to correct him, what would be the point? We were only going to do the same thing again the next week. In fact, I'm thinking about giving him a different name every time he asks, see how long it takes him to catch on. Although, given his track record so far, it seems highly unlikely that he'll ever notice.